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City of Austin · 2027 Open Enrollment
Benefits — Dependent Verification

Submit Your Dependent Eligibility Documents

If you added or are keeping a dependent on your City of Austin benefits, the plan requires proof they're eligible — a marriage or birth certificate, for example. Upload those documents here. It takes about two minutes.

This is a private, encrypted upload to Zynera, the City's benefits administrator. Your documents go only to Zynera's secure storage — they are never sent by email and are not visible to the City's HR staff. You do not need to enter your Social Security number anywhere on this page.

1About you

To match these documents to your record, enter your Employee ID and date of birth. You do not need your Social Security number.

Please enter your Employee ID.
Please enter your date of birth.
Please enter your first name.
Please enter your last name.
Please enter a valid email — your receipt is sent here.

2Who the documents are for

The dependent these documents prove eligibility for. Adding more than one dependent? Submit the form once per dependent.

Please enter the dependent's first name.
Please enter the dependent's last name.
Please choose the dependent type.
Please enter the dependent's date of birth.

4Upload the files

Drag your files into the box, or tap to choose them. A clear phone photo is fine. PDF, JPG, PNG, or HEIC — up to 15 MB each.

Drag & drop your documents here
or tap to browse — you can add several at once

    By submitting, you confirm these documents belong to the dependent named above. Questions? Call the City of Austin Open Enrollment Help Line at 888-800-7308.